Maya’s MSB — Privacy Policy

Last Updated: December 2025

This Privacy Policy describes how Maya’s MSB (“we,” “our,” “us”) collects, uses, stores, and protects information when you access our website, submit a booking request, communicate with us, or receive childcare services. By using mayasmsb.com, you consent to the data practices described in this Policy.


1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information you voluntarily provide:

  • Parent/guardian name

  • Email address

  • Phone number

  • Home address or neighborhood

  • Emergency contact information

1.2 Child Information

Collected only for the purpose of providing safe childcare:

  • Child name(s) or initials

  • Ages

  • Allergies, medical notes, or behavioral notes

  • Special instructions required for safe care

1.3 Booking Information

  • Date and time of service

  • Number of children

  • Service-related notes

  • Communication history

1.4 Technical & Usage Information

Automatically collected when you visit our website:

  • IP address

  • Browser type, device type, operating system

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use collected information to:

  • Process and confirm booking requests

  • Communicate regarding scheduling, updates, and service details

  • Ensure child safety and service quality

  • Improve website performance and user experience

  • Maintain internal logs and administrative records

We do not sell or rent personal information to third parties.

3. How Information Is Shared

We may share your information only with:

3.1 Sitters Working Under Maya’s MSB

  • Sitters and independent contractors receive only the information necessary to provide safe childcare.

  • Clients acknowledge that independent contractors are not employees and have limited oversight by Maya’s MSB

3.2 Third-Party Service Providers

Vendors assisting with:

  • Payment processing

  • Scheduling tools

  • Form submissions

  • Website hosting and analytics

These providers are required to protect your information.

3.3 Legal Requirements

We may disclose information if required by law, court order, or to protect the safety of children, sitters, or clients.

4. Data Storage & Security

4.1 Storage & Retention

We retain information only as long as reasonably necessary to:

  • Provide Services

  • Maintain booking history and records

  • Comply with legal obligations

4.2 Security Measures

We use reasonable administrative and technical safeguards to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Maya’s MSB may use cookies or similar technologies to:

  • Improve website speed and performance

  • Store user preferences

  • Analyze site traffic and usage patterns

You may disable cookies in your browser, but some site features may not function correctly.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your information (unless retention is legally required)

  • Withdraw consent for communications

To exercise these rights, contact us through the website.

7. Children’s Privacy

We do not collect personal information directly from children. All information about a child must be provided by a parent or legal guardian.

Maya’s MSB does not market to or knowingly request personal data from minors.

8. Updates to Privacy Policy

We may revise this Policy periodically. Updates take effect once posted on this page.

9. Data Transfers

If you access the website outside the United States, you understand that your information may be transferred to and processed in the U.S.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Privacy Policy

We may update this Policy at any time. The revised version will be posted with an updated “Last Updated” date.

Continued use of the website or Services indicates acceptance of the updated Policy.

12. Contact Information

For privacy-related questions or requests, please contact us through the form on mayasmsb.com.